Pricing

One Hetzner Cloud server inside a node group. Hetscale creates and deletes nodes; what runs on them comes from your snapshot, image, cloud-init or deploy hook. The one thing Hetscale adds is a fixed first-boot step that removes Coolify’s monitoring container where there is one.

A set of identical, stateless servers behind one Hetzner load balancer that scale together. A typical setup has one group, "web". A second group might be "workers" or a staging copy. Every plan includes as many groups as you need; what you pay follows the nodes they run.

Every node of your node groups in Live or paused, added up over every Hetzner project you connect: the ones Hetscale created and the servers you already run, the group’s seed included. A node group in Observe is not counted, and neither is a node that is draining. The count is checked when a node is about to be created, never afterwards.

The nodes are created. The capacity is a commercial number, never the reason your application runs short during a peak: a scale-out that crosses it runs, bounded by the group’s maximum, the cost guard, your euro ceiling, your own node cap if you set one, and the next plan’s capacity. The time spent above the capacity counts against a monthly budget (Starter 24 h, Growth 48 h, Pro 72 h, Team 120 h) that resets on the first. When that budget is spent, one mail gives you seven days to move up a plan; after that new nodes above the capacity are held until you change the plan or the month ends, nothing running is touched, scaling below the capacity continues and the plan never holds healing. If you would rather never go above the plan, a switch on your organisation’s profile holds every node above it. There is no overage billing and no meter.

A member of your organisation, or an invitation still open. Starter has two seats, Growth three, Pro five; Team has viewer, operator and admin roles instead of a seat count. The owner or an admin invites by address from the Members page; the link works for a week and only for that address. A downgrade removes nobody: new invitations wait until members leave.

Two ways. In one organisation of yours, connect each client’s Hetzner project, also from the client’s own Hetzner account, and give each app its own node group; Team connects any number of projects. Every member of an organisation sees all its node groups, and below Team every member is an admin, so keep that organisation for your own team. For client reports, the monthly summary mail has one section per node group on Pro and Team, and on Team the owner and admins export the year’s audit log as CSV or JSON Lines, for the whole organisation. Or give each client an organisation of its own: create it with “New organization”, invite the client as an admin, and once they have joined, make them the owner with “Make owner” before a plan is chosen, because a plan’s invoices keep going to the address entered at its checkout. The client then chooses and pays for the plan on the Billing page, you stay an admin, and Starter’s two seats hold you both.

Observe reads only and reports what it would have done. Rehearsal is a supervised rehearsal: one short-lived server is created, checked, drained and deleted while you watch; Hetzner bills at least one started hour. Propose executes each scaling action after you approve it; healing acts on its own. Live executes inside your range. You can move a group to a safer mode at any time, with immediate effect; Live needs a passed Rehearsal.

No. We don't charge per server, there is no meter and we never take a percentage of your Hetzner bill. A plan covers the capacity of your fleet; that is the whole price.

Yes, per group, in euros. Hetscale adds up the started hours of the nodes it created at Hetzner list prices and stops creating nodes, replacements included, when the month's total reaches your ceiling, until the month ends. Running nodes are never touched. The figure is Hetscale's own arithmetic, not your Hetzner invoice: your seed server and the rest of your Hetzner bill are not part of it, and Hetscale never estimates your total bill.

Not a plan. After the 14-day Observe trial you can refresh your capacity report every 30 days, free, without continuous polling and without a card. Refreshing asks for a read-only token again, which takes about two minutes.

No.

If a payment fails or a plan is cancelled there is a 14-day grace period, then Hetscale only observes your groups until a plan applies again; nodes are never destroyed and everything stays in your Hetzner project.